Last Updated: June 2026
Thank you for shopping with Divaah. We are committed to delivering your orders quickly and securely.
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays.
During peak seasons, sales, or promotional periods, processing times may be slightly extended.
Delivery times may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Divaah may offer free shipping promotions on selected products or order values.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking details. Tracking information may take up to 24–48 hours to become active.
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:
We appreciate your patience and understanding in such situations.
Customers are responsible for providing accurate shipping information at checkout. Divaah is not responsible for orders delivered to incorrectly provided addresses.
If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of receiving your package. Include your order number and clear photographs of the package and product for faster resolution.
If you have any questions regarding shipping or delivery, please contact us:
Email: support@divaah.com
We aim to respond to all customer inquiries within 24–48 business hours.
