Terms of service

This is an agreement between you ("You/User") and Divaah [By Alluring aromatic Veda Private Limited/LLP/Sole Proprietorship] (hereinafter referred to as "Divaah", "Company", "We", "Us", or "Our"). These Terms of Use ("Terms") govern your access to and use of www.thedivaah.com ("Website").

By accessing and/or using the Website, You agree to be bound by these Terms. The Terms may be updated by Divaah from time to time without prior notice.

1. ELIGIBILITY

1.1

The Website is intended to be accessed and/or used only by persons who are competent to contract under applicable laws in India.

1.2

Notwithstanding the above, minors, i.e., persons below the age of 18 years, may access and/or use the Website only under the supervision and with the consent of a parent or legal guardian.

1.3

By accessing and/or using the Website, You represent and warrant that You satisfy the eligibility requirements stated herein.

2. ACCOUNT REGISTRATION

2.1

To access certain features and/or place orders on the Website, You may be required to create an account. You agree to:

2.1.1

Provide accurate, current, and complete information during registration.

2.1.2

Maintain and promptly update Your account information.

2.1.3

Maintain the security and confidentiality of Your account credentials.

2.1.4

Notify Divaah immediately of any unauthorized use of Your account or any security breach.

3. USER CONDUCT

3.1

You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to:

3.1.1

Violating any applicable laws, regulations, or governmental requirements.

3.1.2 Infringing the intellectual property or other rights of any third party.

3.1.3 Posting, uploading, transmitting, or sharing false, misleading, fraudulent, defamatory, or unlawful information.

3.1.4 Engaging in activities that disrupt, interfere with, or compromise the operation, security, or integrity of the Website.

4. INTELLECTUAL PROPERTY

4.1 All trademarks, logos, brand names, graphics, designs, text, images, content, software, and other intellectual property displayed on the Website ("Intellectual Property") are owned by Divaah or its licensors.

4.2

No Intellectual Property displayed on the Website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, modified, licensed, sold, or otherwise exploited without prior written consent from Divaah.

 

 

 

5. LINKS TO THIRD-PARTY WEBSITES

5.1

The Website may contain links to third-party websites. Such websites are not controlled by Divaah, and Divaah shall not be responsible for the content, policies, products, services, or practices of such third-party websites.

5.2

The inclusion of any third-party link does not imply endorsement, approval, investigation, or verification by Divaah.

5.3

Users access third-party websites entirely at their own risk and responsibility.

6. POLICIES

The following policies form an integral part of these Terms and are incorporated herein by reference:

6.1

Return and Refund Policy

6.2

Shipping and Delivery Policy

6.3

Privacy Policy

7. ELECTRONIC CONTRACT

These Terms constitute an electronic contract under the provisions of the Information Technology Act, 2000 and applicable rules thereunder.

8. CONSENT TO ELECTRONIC FORM

8.1

By accessing and using the Website, You consent to the electronic form of these Terms and agree that electronic records shall be admissible in judicial or administrative proceedings to the same extent as physical records.

8.2

If You do not agree to these Terms, You must discontinue use of the Website immediately.

9. PRODUCT INFORMATION AND RECOMMENDATIONS

9.1

Divaah strives to provide accurate product descriptions, recommendations, and information. However, all information is provided for general informational purposes only.

9.2

Any skincare, beauty, wellness, or personal care recommendations provided on the Website may be based on information supplied by the User and may not be suitable for every individual.

9.3

Users are advised to consult a qualified dermatologist, physician, or healthcare professional before using any product if they have specific concerns, allergies, sensitivities, or medical conditions.

9.4

Divaah shall not be liable for adverse reactions, allergies, or outcomes arising from the use of products purchased through the Website except as required by applicable law.

10. SURVIVAL

The provisions relating to intellectual property, limitation of liability, indemnification, dispute resolution, privacy, and any other provisions which by their nature should survive termination shall continue in full force and effect after termination.

11. LIMITATION OF LIABILITY

11.1

To the fullest extent permitted by law, Divaah shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Use or inability to use the Website;
• Service interruptions or delays;
• Technical failures;
• Unauthorized access to user accounts;
• Loss of data;
• Force majeure events including natural disasters, acts of government, war, strikes, or internet failures.

11.2

Divaah aggregate liability, if any, shall not exceed the amount paid by the User for the specific product giving rise to the claim.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Divaah, its directors, officers, employees, affiliates, and agents from and against any claims, liabilities, losses, damages, costs, and expenses arising out of:

• Your use of the Website;
• Violation of these Terms;
• Violation of any applicable law;
• Infringement of third-party rights.

13. TERMINATION

13.1

Divaah reserves the right to suspend or terminate Your access to the Website at any time, with or without notice.

13.2

Divaah may discontinue, modify, suspend, or remove any feature, service, or functionality without prior notice.

13.3

Your account may be suspended or terminated for reasons including:

13.3.1

Violation of these Terms.

13.3.2

Fraudulent or unlawful activities.

13.3.3

Unauthorized access to Website systems or networks.

13.3.4

Any activity that may harm Divaah, its users, or third parties.

14. GOVERNING LAW AND DISPUTE RESOLUTION

14.1

These Terms shall be governed by and construed in accordance with the laws of India.

14.2 Any disputes arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts located in [Mohali, India].

15. CONTACT USFor any questions, concerns, or clarifications regarding these Terms or the operation of the Website, please contact:

Divaah
Email: legal@divaah.com
Website: www.thedivaah.com

Registered Address: Plot number 37, Guru Vihar, Himachal Pradesh , Postal Code – 173025

By continuing to access or use the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use.